You don’t need to order this service if the furniture is delivered to the ground floor. It’s free.
The customer is responsible for checking that the doors, corridors and staircases are wide and high enough for the delivery to be made. In cases when additional services are necessary to bring the product into the room (cranes, lifting equipment, workers in addition to our two delivery team members or other services), the customer will pay the expenses of such services. In case of no payment for the additional services necessary to bring the product into the room, the delivery will be made “at ground level”.